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Dec 04
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Tonight I’ve just spent well over an hour waiting for a train, the reason given for the delays is that there was a fatality on the tracks which was apparently hours ago. It’s not the event that I have issues with, shit happens, the problem I have is with the train company. London Midland is one of the companies that took over the carcass of the recently disemboweled Silverlink which I imagine was eviscerated for being rubbish in the first place. Well, here’s some news: changing the fucking logo didn’t help!
I noticed the problem right away on the first day after the changeover, they may have changed the logo, the livery, and even the timetable but they didn’t seem to change the staff. Now I’m not saying that all of the staff are useless, some are nice, courteous and helpful (and I’ll thank that one woman when I see her next), but enough of them were crap to have provided a legendarily bad service in the first place.
Tonight’s debacle was centred around the eagerness of London Midland’s staff to spout rubbish, slam doors directly in the faces of passengers who were calmly and politely asking questions and herd people onto trains only to herd them back off, onto another and then off of that one, etc. etc. I ended up on two separate trains, the guy next to me had been on three, all the while London Midland’s staff were just stonewalling passengers and sending people across the station on rumours and speculation. All this for the happy price of £15 per day with a 50% chance of getting a seat – even on a good day. Wankers, fucking wankers.